top of page


You can pre-order a Betabag item before it is available in stock and available for delivery. Pre-order items will be labelled at checkout.


Pre-ordered items are considered sold so you will be fully charged at the time your order is placed. We are unable to hold items on pre-order without full payment.


Our normal shipping and returns policy will apply on all pre-ordered items once they have been dispatched.


You will be sent an estimated shipping date for your pre-order via email. This will also be on our product page.


Our estimated shipping date is based on information from our production team and we will continue to update you on the delivery times and dates in case a delay occurs. 


When your item is sent we will send you a confirmation email with tracking details. Normal shipping time will then apply.


Keep all your details up to date to ensure your items arrive to the correct address. You are able to update details anytime before your pre-order has been shipped and to do so contact us at:

bottom of page